LEGAL DOCUMENT
Privacy Policy
This Privacy Policy explains how SchoolerOS Technologies Ltd. ("SchoolerOS", "we", "our", "us") collects, uses, stores, and protects personal data across our school portal, parent app, gate scanner app, and student learning app.
1. Scope
This policy applies to all data processed through SchoolerOS services, including onboarding, student registration, attendance capture, gate scanning, messaging, finance operations, CBT assessments, and analytics reporting.
2. Data We Collect
Depending on role and feature usage, we may process:
- Identity data: names, role, class, admission number, staff ID.
- Contact data: email addresses, phone numbers, parent contact references.
- Profile data: passport photos for students and staff profiles.
- Operational data: class assignments, subjects, attendance logs, arrival timestamps, audit trails.
- Learning data: CBT attempts, scores, question review activity, assignment status.
- Technical data: device type, app version, IP metadata, and security session logs.
3. How We Use Data
We process data to deliver SchoolerOS features and keep school operations reliable.
- Authenticate users and enforce role-based permissions.
- Generate student QR codes and support gate verification.
- Record attendance and time of arrival for students and staff.
- Enable secure communication between school authorities, parents, and teachers.
- Provide learning, CBT simulation, assignment delivery, and academic analytics.
- Detect abuse, prevent unauthorized access, and improve platform reliability.
4. Data Sharing
We do not sell personal data. We only share data where necessary to provide the service and meet legal obligations.
- With the school that controls the account and authorized school operators.
- With trusted service providers for hosting, messaging, notifications, and infrastructure security.
- When required by law, regulation, court order, or lawful government request.
5. Data Retention
Data is retained according to school operational needs, legal requirements, and active contract terms. When data is no longer required, we delete or anonymize it in line with secure disposal standards.
6. Security Measures
SchoolerOS applies administrative and technical controls, including:
- Role-based access controls across portal and apps.
- Session protections and credential security controls.
- Audit logging for sensitive actions.
- Environment hardening, encryption in transit, and monitored infrastructure.
No system is risk-free. We continuously improve safeguards and incident response processes to reduce operational and privacy risk.
7. Data Subject Rights
Subject to local law and school obligations, users may request to:
- Access personal data and understand how it is used.
- Correct inaccurate or incomplete data.
- Request deletion where retention is no longer required.
- Object to specific processing activities where legally supported.
8. Children & School Data
SchoolerOS is designed for school-administered services. Student data, including child records, is processed on behalf of schools for educational and safety operations. Parents and guardians may contact their school or us for privacy-related concerns about child data.
9. Policy Changes
We may update this policy to reflect product, legal, or security changes. The current version and effective date are always published on this page.
10. Contact Information
For privacy inquiries, please contact:
- Email: privacy@schooleros.com
- General Support: hello@schooleros.com
- Phone: +234 800 123 7000